Page 21 - 2020 ARE eGuide for Clinical at Bethesda

The Joint Commission (TJC) & Accreditation

Association for Ambulatory Health Care (AAAHC)

How can you be prepared?

• Be aware of what you do in your job in
relation to patient safety and quality.
• Know your role in responding to
emergency situations (fire, disaster, bomb,
etc.)

• Think of three positive things you can share with a surveyor; something you or
your department is doing extremely well or that you are proud of as part of the
Baptist Health family. (TIP - Review your departmental PI bulletin board for
specific initiatives.)

• Think of three positive things you can share with a surveyor; something you or
your department is doing extremely well or that you are proud of as part of the
BHSF family. (TIP - Review your departmental PI bulletin board for specific
initiatives.)

• At the hospitals, think about a few examples of how your department
incorporates patient- and family-centered care at the bedside. A few examples
include discharge phone calls, nursing bedside shift reporting, open visiting
hours, use of patient whiteboards, and other communication tools.