Page 23 - 2020 ARE eGuide for Clinical at Bethesda
P. 23
A Cheat Sheet to
Understanding Patient
Experience Surveys
CAHPS Surveys:
HCAHPS HHCAHPS
Who: Hospital Patients 18+ Who: Homecare Patients
Participation: Is required. Participation: Is required.
Data: Publicly reported on CMS Data: Publicly reported on CMS
website. website.
ED-CAHPS Child HCAHPS
Who: Hospital Emergency Departments Who: Pediatric Hospitals/Inpatient
Participation: Will be required. Pediatric Units
When: National implementation Participation: Voluntary at this time.
planned in 2018. BHSF is voluntarily When: TBD. BHSF is voluntarily
testing the survey. testing the survey.
Outpatient Surgery CAHPS CG CAHPS
Who: Hospital-based Outpatient Who: Adult and Pediatric Populations
Surgery and Freestanding Ambulatory Participation: Voluntary at this time.
Surgery Centers When: BHSF is voluntarily testing the
Participation: Will be required. survey.
When: National implementation
planned in 2018. BHSF is voluntarily
testing the survey.
