Page 21 - 2020 ARE eGuide for Clinical at Hospital Sites

2020 Annual Required Education

The Joint Commission (TJC)

How can you be prepared?

• Be aware of what you do in your job in
relation to patient safety and quality.
• Know your role in responding to emergency
situations (fire, disaster, bomb, etc.)

• Think of three positive things you can share
with a surveyor; something you or your
department is doing extremely well or that
you are proud of as part of the Baptist Health
family. (TIP - Review your departmental PI
bulletin board for specific initiatives.)

• Think about a few examples of how your department incorporates patient-
and family-centered care at the bedside. A few examples include Code HELP,
discharge phone calls, nursing bedside shift reporting, open visiting hours, use of
patient whiteboards, and other communication tools.