Page 19 - 2020 ARE eGuide for Clinical at Hospital Sites
P. 19
A Cheat Sheet to
Understanding Patient
Experience Surveys
CAHPS Surveys:
HCAHPS HHCAHPS
Who: Hospital Patients 18+ Who: Homecare Patients
Participation: Is required. Participation: Is required.
Data: Publicly reported on CMS Data: Publicly reported on CMS
website. website.
ED-CAHPS Child HCAHPS
Who: Hospital Emergency Departments Who: Pediatric Hospitals/Inpatient
Participation: Will be required. Pediatric Units
When: National implementation Participation: Voluntary at this time.
planned in 2018. Baptist Health is When: TBD. Baptist Health is
voluntarily testing the survey. voluntarily testing the survey.
Outpatient Surgery CAHPS CG CAHPS
Who: Hospital-based Outpatient Who: Adult and Pediatric Populations
Surgery and Freestanding Ambulatory Participation: Voluntary at this time.
Surgery Centers When: Baptist Health is voluntarily
Participation: Will be required. testing the survey.
When: National implementation
planned in 2018. Baptist Health is
voluntarily testing the survey.
