Page 90 - 2020 ARE eGuide for Clinical at Nonhospital Sites

Employees may implement the violent person code
procedure (Code Green) when a patient, visitor, or employee
demonstrates aggressive behavior and he/she or another
person is in immediate danger of serious bodily harm.

Baptist Health has zero tolerance for violent or threatening
conduct in the workplace.
What should you do if you encounter a confrontation at
your entity?
At the hospitals and MCI, dial the emergency line #7777 to
initiate a code and notify the operator, giving the exact
location. The operator will call Security. The security officer,
supervisor, or a designee will physically respond to all violent
situations.
The security officer has the option to use an appropriate
amount of force against an aggressor when it appears that
someone may become seriously injured.
At a nonhospital site, call 9-911 or 911, then the Security
Command Center at 786-594-6911.