Page 10 - 2020 ARE eGuide for Clinical at Nonhospital Sites

Talk to Patients about the
Best Ways to Manage Pain and Discomfort

When asking about pain, it is important to demonstrate empathy and to reassure
patients and families that we are doing everything we can to promote healing and
comfort. Establish a personal connection using eye contact and pay attention to the
patient's verbal and non-verbal cues.

Reassure patients we will do everything we
can to control pain and discomfort.
"We are going to improve your discomfort by
raising the head of your bed, position you
upright with pillows, and give you your
medication as needed. We will monitor how you
are feeling for the next few hours to see if these
comfort measures are helping you feel better."

I see that you are in pain. Let's _______ (fill in
what you plan to do).

I realize this procedure is uncomfortable. I will
try to minimize the pain as much as possible.

Is there anything I can do to make you more
comfortable?