Page 34 - 2020 ARE eGuide for Clinical at Nonhospital Sites
P. 34
Just Culture of Patient Safety
Baptist Health believes in a philosophy of a just
culture for patient safety. The 3Cs are
consoling, coaching, and corrective action.
Just culture is where . . .
An employee feels safe enough to report when
they have made a mistake, not only to their
leaders but to their patients as well.
An employee knows that their leaders will console
them and help them heal and coach them to
become better providers of care.
