Page 46 - 2020 ARE eGuide for Clinical at Nonhospital Sites

If you think your account is hacked, or you see odd behavior on your
system, report this to your designated IT personnel as soon as possible.
Time is of the essence. Of course, don't compromise patient care or safety.

Symptoms of a compromised system or account may include:
• Speed: System is running more slowly than normal
• Random screen activity: Mouse cursor moves or keystrokes start appearing without your direct involvement
• Email issues: Your emails are gone (hackers often delete all emails in an attempt to cover their tracks), or you
get emails from colleagues or friends saying, "Why did you send me this" when you didn't send anything out
(hackers may be sending emails out to your colleagues from your account).
• Alerts: Ransomware alerts, Windows popups, web site locks, home page changes
• Crashes: System crashes
• Unexpected program activity: programs go missing, corrupted, start to open without initiation