Page 132 - 2020 ARE eGuide for Clinical at Nonhospital Sites
P. 132

Requests from Government Agencies


        Baptist Health will comply with all
        legitimate requests for information as
        required by law. Requests can be
        considered routine or non-routine.

        A routine request from a government
        agency is one that you receive as a normal
        part of your job functions.
        For example, you work in Health
        Information Management and you routinely
        receive requests from Medicare for copies
        of medical records so that the claims can be
        processed.
        A non-routine request could be
        notification of an investigation, a subpoena,
        an affidavit, a warrant, or a request for a
        long list of records.

        When you receive a non-routine request you should first notify your supervisor,
        Audit and Compliance, or the Legal Department. The purpose of this notification is to
        make sure that Baptist Health responds as appropriate within the correct timeframe.
        Employees of Baptist Health must not obstruct any investigation into the business or
        legal practices of Baptist Health.
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